SmartCS AI™ Improvements - Maintenance
June 6, 2024 Release Notes
SmartCS AI™ Improvements
- Added “Recommended Outreach for Customers Renewing in 30 days” template
- Added “Usage Drop by 20% In The Last 30 Days” as a global template
- Added “Customer’s Pulse Level Changed to Risk” as a global template
- Removed “Pulse Set” metric on The Global Pre-sets to Reduce size of data analysis
- Various SmartCS AI™ Prompt Presets Adjustments & Improvements
- Moved SmartCS AI™ from Text Completion API to Message API
Customer Issues / Maintenance
- Resolved 1:many Email "No Email Target" error if customer only has one contact
- Revenue amendments were not calculating cARR correctly
- Microsoft Dynamics Integration was not looking at filters
0