SmartCS™, Task Notifications, Integration Updates and Maintenance
March 14, 2024 Release Notes
SmartCS™
- Switched over To Amazon Bedrock Engine and Deprecated OpenAI Integration
- Updated Consent Form Terms of Service for Amazon Bedrock AI Engine
Collaborative Task Management
- Resolved issue with Duplicate Notification Message Titles in the Task Comments Notification Email
Integrations - Google Calendar
- Resolved issue where Deleted Calendar Appointments Are Still Showing up in the Task Calendar View and Engagements
- Resolved Issue with wrong user assignments being set
Integrations - MS Dynamics
- Added Push Engagement Email
- Added Push Engagement Call
- Added Push Engagement Meeting to Microsoft Dynamics
- Added Push Engagement Note to Microsoft Dynamics
Integrations - FreshDesk
- Tickets not pulling in properly for customers using a different object
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