1:Many Emails - Have a placeholder for "Company Spoken Name"
in Integrations
Hi Team,
We have started using 1:many emails more widely in our CSM Team, and we've have some feedback related to the placeholders.
We find that the Company Full Name we have in the system feels abit too formal and makes the email look super automated.
For example rather than saying "Hi COMPANY LLC Team" or "Hi COMPANY INC. Team", we'd like it to say "Hi COMPANY Team".
I believe other tools have options for a "Company Spoken Name" to help with this.
Tagged:
2