CSAT Feedback Surveying

I think it could be beneficial to create CSAT surveys in CS outside of NPS. I'm thinking specifically targeted to customer feedback regarding their CSM. Basically the opportunity to rank their CSM with similar scaling to NPS, but the opp to provide what they think their CSM lacks for coaching and growth as well as feedback on the service deliverables and such. Would love this linked to reports similar to NPS, but hiding/anonymizing individual customer response/feedback from the CSM (essentially redacted) view (but they can see aggregate numbers and such in reporting) and making the full dataset available to manager