New ServiceNow Integration & UI Adjustments
August 31, 2023 Product Release
ServiceNow Integration
- New Support Ticket integration with ServiceNow Customer Incidents
UI Adjustments
- Remove Extra Shading on the Priority Column in the New Task App
- Sort Contacts and Teammates in alphabetical order on the Engagement app
- Add Timeframe Context for Usage Data Column on the Grid
Maintenance / Customer Requests
- Usage Graph Not Displaying For Customers When Certain Time Frames Selected
- Unable to access all features on the “Due Date” pop-up when the recurring task value is enabled in the Task modal
- Line Item Being Deleted in CS If Deleted in External CRM
- The “Import/Export” menu was not shown after clicking the “Import/Export/Sync” button on the Integration Settings page
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