Helping new CSMs who have changed career fields

In our organization the majority of CSMs we hire come from the industry that we serve (giving them great knowledge, connections, and credibility with our customers) but this is the first time working as a Customer Success Manager at a technology company.

Does anyone in the community have best practices or things that have worked well for them helping new CSMs settle into a brand new role and set of responsibilities so that they can be set up for success? Our group is eager to learn the "craft" of being a CSMs so I am always looking for tools and ways to engage them.