Customer Spotlight: Jen Williams - ShipHero

in Customer Stories 4 comments

Jen Williams - SVP of Customer Success at ShipHero

About Ship Hero

ShipHero was founded in 2013 as a Software as a Service company, offering Warehouse Management Software (WMS) to eCommerce clients struggling to find a full-service solution that made sense.

In 2019, ShipHero started ShipHero Fulfillment. Our Fulfillment Solution gives eCommerce companies the freedom to outsource their fulfillment operations to a trusted 3PL partner. Our Fulfillment teams work with our software every day, allowing us to constantly test, iterate and deploy updated software features that make our clients’ lives easier and their businesses more efficient.

ShipHero works with more than 6,500 brands across both lines of business. Our team of 554 employees includes more than 300 individuals working at our 8 owned and operated warehouse locations across North America. Our clients span the globe with a high concentration in the U.S. and Canada, as well as Europe and Asia-Pacific.

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