Ability To Add All Statuses to Grid View

edited April 2020 in Client/Contact Grids 1 comment
We have the issue of our reps not being able to find clients after the contract expires because they are automatically moved to "inactive." I would like the client view to include inactive and terminated accounts via a toggle. The reps do not have access to the admin features to look them up by the URL in the list of all clients so a manager has to do it and send the link to the rep. We work with a lot of "inactive" clients so this is a rather large sticking point for us.
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